The ability to speak and write effectively is one of the most in-demand soft skills managers are looking for right now. Without the right delivery even the best idea will fall flat. The good news is that anyone can develop their communications skills and once you’ve learnt a few simple principles you’ll be able to influence others more effectively.
Online learning
Develop your communication skills with these online learning modules:
Training courses
Develop your communication skills through our training courses.
One of the central skills in communication is the ability to listen and ask the right questions. Our coaching courses will help you develop these skills. Find out more in How coaching can help you.
If you are a line manager you may also be interested in our Working with others section of the Leadership Capabilities Framework.
Additional resources
- How to speak so that people want to listen - Have you ever felt like you're talking, but nobody is listening? This 10 minute video has some useful exercises and tips.
- When was your last quality conversation? - A short article with tips on how to make the most out of your daily dialogues.